Refund Policy
Refund Policy
Last updated: August 5, 2025
At SoftRoutines, we strive to provide high-quality digital products that support your mental clarity, focus, and gentle productivity. Since our products are fully digital and accessible instantly upon purchase, we have the following refund policy:
1. All Sales Are Final
Due to the instant delivery of digital files (eBooks, audio guides, templates), we do not offer refunds, exchanges, or cancellations once the order is completed.
2. Technical Issues or Errors
If you experience:
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A broken link
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Trouble downloading your file
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Missing content
Please contact us within 7 days of purchase at:
📩 [your email address]
We will be happy to resend files or provide assistance to ensure your access.
3. Duplicate Purchases
If you accidentally purchased the same product more than once, please contact us with proof of duplicate charges, and we will issue a refund for the extra purchase.
4. Unauthorized Use
Any unauthorized sharing, reproduction, or reselling of our digital products violates our Terms of Service and will not be eligible for any refund or support.
5. EU/UK Customers
As per EU/UK law, by purchasing a digital product, you waive your 14-day right of withdrawal when the product is delivered immediately.
6. Need Help?
If you believe your situation qualifies for an exception, reach out and we’ll do our best to help you.
📩 Email us at: support@softroutines.com